Terms of service

Gyon Gallery – Terms of Service

Overview

This website is operated by Gyon Gallery Pty Ltd (“Gyon Gallery”, “we”, “us”, “our”). By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content. If you do not agree, you may not access the website or use our services. We reserve the right to update these Terms at any time by posting changes here. Your continued use constitutes acceptance of any updates.

1. Online Store Terms

By using this site, you confirm you are at least the age of majority in your state/territory, or that you have parental/guardian consent to use the site. You must not use our products or services for unlawful purposes or violate Australian laws (including copyright and privacy laws).

Uploading malicious code, viruses, or attempting to disrupt our systems is strictly prohibited and may result in termination of services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Credit card information is always encrypted during transfer. Other data may be transferred unencrypted to meet technical requirements.

3. Accuracy of Information

We strive to keep all information on our website accurate and up to date but make no guarantee that it will always be complete, current, or error-free.

4. Modifications to Service and Prices

Prices for our products are subject to change without notice. We may modify, suspend, or discontinue the Service (or any part thereof) at any time without liability to you.

5. Products & Services

  • Some products may be available exclusively online and have limited quantities.
  • We have made every effort to display product images and colours accurately, but variations may occur.
  • We reserve the right to limit sales to any person or region and discontinue any product at any time.

6. Orders & Billing

We may refuse or cancel any order at our discretion, including suspected fraudulent or bulk purchases. You agree to provide current, complete, and accurate account and payment information so we can process transactions and contact you when necessary.

7. Returns & Refunds

Gyon Gallery complies with the Australian Consumer Law (ACL):

  • Faulty/Defective Goods: You are entitled to a repair, replacement, or refund if the item is faulty, damaged, or not as described.
  • Change-of-Mind: If accepted (at our discretion), requests must be lodged within 30 days, with items in original condition (unworn, unwashed, with tags attached).
  • Approved change-of-mind returns are issued as store credit only (no cash refunds). Customers are responsible for return postage and original shipping fees are non-refundable.
  • If the item you purchased does not fit, Gyon Gallery is not responsible for incorrect size selection. Returns for sizing issues may be accepted at our discretion and will be issued as store credit only.
  • Final sale items, custom or made-to-order pieces, and gift cards are not eligible unless faulty under the ACL.

8. Third-Party Tools & Links

We may provide access to third-party tools and links. These are provided “as is” without warranties. We are not responsible for the content, accuracy, or practices of third-party sites.

9. User Content

If you submit reviews, photos, or other content, you grant Gyon Gallery a royalty-free, worldwide, perpetual licence to use, edit, and share that content. You must not submit unlawful, defamatory, obscene, or infringing material.

10. Personal Information

Your personal information is handled according to the Privacy Act 1988 (Cth) and our Privacy Policy.

11. Errors & Omissions

Our site may occasionally contain errors or omissions. We reserve the right to correct or update information and cancel orders affected by errors.

12. Prohibited Uses

You must not use this site for unlawful purposes, to infringe intellectual property, to harass or harm others, to upload malware, or to interfere with site security or functionality. Breaches may result in termination.

13. Limitation of Liability

Nothing in these Terms excludes or limits your rights under the ACL. To the extent permitted by law, we are not liable for indirect, incidental, or consequential losses. Where liability cannot be excluded, it is limited to the resupply of goods or services, or the cost of resupply.

14. Indemnification

You agree to indemnify and hold harmless Gyon Gallery, its directors, employees, and affiliates from any claim arising from your breach of these Terms or violation of law.

15. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

16. Termination

These Terms remain in effect until terminated by either party. We may suspend or terminate access if you breach these Terms.

17. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and Gyon Gallery regarding your use of the Service.

18. Governing Law

These Terms are governed by the laws of Australia, and disputes will be subject to the jurisdiction of the courts of your state or territory.

19. Changes to Terms

You can review the most current version of these Terms at any time on this page. Continued use of the site means you accept any updates.

20. Contact

Questions about these Terms can be directed to:
Email: admin@gyongallery.com